Our FAQ Articles
Check all our frequently asked questions and get smart.
Web Design in general
Passwords, Passwords & Passwords
Sometimes it is a little bit confusing what password is for what purpose. If you sign up for a web hosting package with us you will get only on account credentials: a username and a password to log ...
How can I manage my account?
After the successfull registration process you will receive an email with detailed instructions and your login data.
What is a TLD and which are supported?
A TLD (top-level domain), also referred to as a domain extension, is simply the letters that appear at the end of a domain name. For example, in the domain name “www.IBScc.net” .net would ...
What is Webmail?
Webmail is a web-based email account. Webmail allows you to access your emails as long as you have access to an Internet connection and a web browser.
Which payment methods do you accept?
We accept PayPal and all PayPal related methods like credit card, bank transfer (if available in your country) when you pay € and for N$ only electronic bank transfer (EFT). When using our ...
What is a domain name?
A domain name is the actual name of a website, and every single website has a domain name. To obtain one, you need to purchase it through us. Every domain name is actually pointing to an IP ...
How long does it take to set up a new account?
Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.