Our FAQ Articles

Check all our frequently asked questions and get smart.

Web Design in general

Are you familiar with PHP, CSS, Javascript, SSL and FTP? Perfect! Just choose one package then order online or get in contact with us. If not, here are some explanations:Web hosting is a ...

Passwords, Passwords & Passwords

Sometimes it is a little bit confusing what password is for what purpose. If you sign up for a web hosting package with us you will get only on account credentials: a username and a password to log ...

How can I manage my account?

After the successfull registration process you will receive an email with detailed instructions and your login data.

What is a TLD and which are supported?

A TLD (top-level domain), also referred to as a domain extension, is simply the letters that appear at the end of a domain name. For example, in the domain name “www.IBScc.net” .net would ...

What is Webmail?

Webmail is a web-based email account. Webmail allows you to access your emails as long as you have access to an Internet connection and a web browser.

Which payment methods do you accept?

We accept PayPal and all PayPal related methods like credit card, bank transfer (if available in your country) when you pay € and for N$ only electronic bank transfer (EFT). When using our ...

What is a domain name?

A domain name is the actual name of a website, and every single website has a domain name. To obtain one, you need to purchase it through us. Every domain name is actually pointing to an IP ...

How long does it take to set up a new account?

Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.